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Frequently Asked Questions

How much does Senior Sign cost?

It depends on your community, but we charge by the community and have a one-time setup fee. Also, there are no hidden charges or fees.

How are you different than DocuSign, Hello Sign, or Adobe Sign?

We've built a niche product specific for senior living communities. We allow for the completion of physician orders (email or fax) as well as uploads and attachments. Not to mention we charge by the community instead of per signature or document.

Am I required to sign a contract?

Yes, we have a 1-year contract.

Do we use our documents or yours?

We upload using your current forms and build smart documents from there. This is done by state and community in order to ensure compliance.

How do I add my documents?

You don't, we do. We build all of your smart documents so you don't have to be an expert on our system.

How do I make changes to a document?

Again, you don't, we do. Most changes are quick and easy. Just contact Customer Support above. We do charge an hourly rate of $55 for document changes after you are up and rolling.

Are you open to integration?

Yes. We have an API and are always looking for new tools with which to integrate.

Can we download the signed agreements?

Yes. We have easy 1-click downloading or printing.

Is Senior Sign HIPAA compliant?

Yes, we’re fully HIPAA compliant. We have more information regarding security and compliance available upon request.

How long do you store documents?

Per HIPAA requirements we store all signed documents a minimum of 7 years.

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Get in touch.

Need someone to talk to?
(801) 503-9838

Want to meet face-to-face?
2314 Washington Blvd
Ogden, UT 84401

Prefer an online interaction?

Ready to ditch paper?

We'd love to show you more.

Schedule a Demo